Warranty

1-Year Standard Warranty

Trendolla offers a standard 1-Year Warranty from the date of shipping covering basic manufacturing defects including moving parts, plating, adhesives, ropes and leathers, and stones and setting on jewelry on most products purchased directly from Trendolla or from authorized resellers.

Trendolla's 1-Year Warranty does not cover the following:

Lost items or parts including stones.
Physical damage or damage due to normal wear and tear, including stretching.
Water damage.
Plating degradation due to exposure to oils, perfumes, soaps or other external elements.
Sample sale, off-price, or mark down items.
A copy of the purchase receipt is required as proof of purchase and to validate this warranty.

Within 30 days of Shipping: Trendolla will offer a one-time replacement of these products.

After 30 days of Shipping or items that are monogrammed, customized, or final sale: Please contact Trendolla Support for assistance with your warranty repair or exchange.

We ask customers who purchase from authorized retailers to please utilize the retailer's return policy prior to contacting Trendolla.

Lifetime 14k, 18k Solid Gold and Pave Fine Jewelry Warranty.

Trendolla 14k, 18k Solid Gold and Pave Fine Jewelry is protected under a lifetime warranty regardless of where it was purchased, under the terms and conditions of this warranty.

This warranty covers stones and settings.

This warranty does not cover normal wear and tear or lost items.

All 14k,18k Solid Gold and Pave Fine Jewelry must be sent into Trendolla for repair.

We do not offer replacement items.

Any 14k Solid Gold and Pave Fine Jewelry warranty repairs include free Next Day Air shipping.
A copy of the purchase receipt is required as proof of purchase and to validate this warranty.

Please email support@trendollajewelry.com for more information